FAQs

There is no question too big or too small for our veterinary team. Below are some answers to our most common questions.

Charlotte Veterinary Hospital logo

We proudly serve the pets Of Charlotte, NC, and beyond.

As a new veterinary hospital in Charlotte, NC, we know pet owners may have many questions when choosing a veterinarian for their furry family members. Here are some Frequently Asked Questions that pet owners might have when searching for a new veterinarian and why we would be honored to be that hospital for you and your beloved pet.

FAQs

Which services does your veterinary hospital offer?

We provide comprehensive veterinary services for dogs and cats, including:

  • Pet wellness exams
  • Pet vaccinations
  • Pet spay and neuter surgeries
  • Pet dental care
  • Pet emergency care
  • Pet parasite prevention
  • Pet diagnostics (X-rays, lab work, etc.)
  • Pet soft tissue and orthopedic surgery
  • Pet nutritional counseling
  • Pet puppy and kitten care
  • Pet senior pet care
  • Pet end-of-life care

We focus on providing personalized, compassionate care to meet your pet’s needs throughout their life. Learn more about our services.

Why should I choose your veterinary hospital in Charlotte, NC?

We are committed to providing personalized care for your pets, with a focus on preventive care, advanced diagnostics, and a compassionate approach. Our state-of-the-art facility, experienced team, and dedication to the Charlotte community set us apart as the go-to vet for your pet’s health and well-being.

Do you offer emergency or after-hours care?

Yes, we provide urgent care during our regular hours. For after-hours emergencies, we partner with nearby emergency clinics to ensure your pet gets the care they need 24/7.

Which types of pets do you treat?

We specialize in caring for dogs and cats. If you have a different type of pet, feel free to contact us, and we can recommend a specialist who is better suited to meet their needs.

Are your veterinarians accepting new patients?

Yes, we are excited to welcome new patients to our hospital. You can schedule your pet’s first appointment by calling our office or booking an appointment online using the “Request Appointment” button at the top of this page.

Do you offer payment plans or pet insurance options?

We understand that veterinary care can be expensive, so we offer flexible payment options, including CareCredit. We also work with a variety of pet insurance providers to ensure your pet gets the care they need without financial stress.

How often should I bring my pet in for a checkup?

We recommend annual wellness exams for most pets, and more frequent visits for puppies, kittens, and senior pets. During wellness exams, we assess your pet’s overall health, administer necessary vaccines, and discuss preventive care.

Which vaccinations does my pet need?

Vaccination needs vary depending on your pet’s age, lifestyle, and health. Core vaccinations for dogs typically include rabies, distemper, and parvovirus, while for cats, they include rabies, feline distemper, and feline leukemia virus. We tailor vaccine protocols to fit your pet’s individual needs.

Do you offer spay and neuter services?

Yes, we offer safe and effective spay and neuter surgeries to help control the pet population and improve your pet’s long-term health. Spaying and neutering can prevent certain cancers and reduce behavioral issues.

Do you provide dental care for pets?

Yes, we offer thorough pet dental care, including dental cleanings, tooth extractions, and preventive care to help maintain your pet’s oral health. Regular dental care is important for preventing periodontal disease, which can lead to more serious health issues.

What should I expect during my pet’s first visit?

During your pet’s first visit, we’ll perform a thorough physical exam, review their medical history, and discuss any concerns you may have. We’ll also recommend a wellness plan based on their age, breed, and lifestyle.

How do I schedule an appointment?

You can schedule an appointment by contacting us directly via phone, email, text, or by using our convenient online appointment booking system via the “Request Appointment” button found at the top of this page.

Which forms of payment do you accept?

We accept various forms of payment, including credit/debit cards, cash, and CareCredit for payment plans.

How do I transfer my pet’s records from another vet?

To transfer your pet’s medical records, simply give your previous veterinarian our contact information, and they can send over the records to info@charlottevethospital.com. We’ll take care of the rest!

Do you offer boarding or grooming services?

While we currently do not offer boarding or grooming services, we can recommend trusted local providers. Our focus is on medical care and ensuring your pet is healthy and well.

What should I bring to my pet’s first visit?

Please bring any previous medical records, including vaccination history, and a list of any medications your pet is currently taking. For puppies or kittens, bring any documentation provided by the breeder or shelter. We also encourage you to complete your required New Client form ahead of your visit.

Do you offer telemedicine or virtual consultations?

Yes, we offer telemedicine consultations for minor health concerns or follow-ups during our normal business hours. This service allows you to consult with our veterinarian from the comfort of your home.

Is there a fee for the telemedicine appointment?

Yes, there is a consultation fee for the telemedicine consultations. Please call our office or email/text us for more information.

How do I contact your hospital?

You can contact us by phone, text, or by email info@charlottevethospital.com. We are located at 3609 South Blvd Suite E Charlotte, NC 28209, and you can find a map and directions here.

These FAQs are meant to help current pet owners (our future clients!) understand what to expect from our veterinary hospital and address their most common concerns. Feel free to reach out to us with any additional questions or to schedule your pet’s first visit!